Whether you’ve changed your SIM card, switched to a new phone, or updated your personal details, it’s always a good idea to keep your Poppo Live mobile number up to date. It helps you log in easily and recover your account safely whenever needed.
In this guide, I’ll show you step by step how to change a mobile number in poppo app. Don’t worry, it’s a simple, and you don’t need to be export. just follow given steps and your contact information will be changes in minutes.
Still don’t have a Poppo account? No worries, check out this guide to create your Poppo Live account in minutes.
Step-by-Step Guide to Changing Your Mobile Number in Poppo Live
Updating your information on Poppo Live is a simple and easy process. Here’s how you can update your phone number step by step.
Step 1: Open the Poppo Live App > Go to Profile
First, open the Poppo Live app on your mobile device and tap on the Profile icon.
Step 2: Click on the Settings Icon > Go to Account and Security
In the top-right corner, you will see a settings (gear) icon. Tap on it. You will find several options, select Account and Security from the top section.
Step 3: Go to Phone Number > Modify Phone Number
Inside the Account and Security section, you will see different options such as email, phone number, password modification, and account cancellation. Tap on Phone Number.
A pop-up will appear with two options: Cancel and Modify Phone Number. Tap on Modify.
Step 4: Choose Authentication Method > Re-enter Your Old Number > Click Next
You will see two authentication methods:
- Mobile Phone Number Verification
- Face Authentication
If you still have your old SIM card, use the first option. If not, choose Face Authentication. Now re-enter your old number for verification and tap Next.
Step 5: Complete the Captcha > Enter the Verification Code > Click Next
Fill in the captcha to verify that it’s you. Once completed, you will receive a 4–6 digit verification code via SMS or WhatsApp (depending on your account setup). Enter the code and tap Next.
Step 6: Enter Your New Number > Click Next
Finally, enter your new phone number, tap Next, and you’re done.
Congratulations! You’ve successfully updated your phone number on Poppo Live.
Want to be agent? check out our step by step guide on how to become an agent.
Conclusion
That’s it! You have successfully added your new number. With this simple, step-by-step guide, you can easily change your old mobile number to a new one on Poppo Live.
Frequently Asked Questions (FAQs)
Can I change my Poppo Live number without my old SIM card?
Yes, you can. If you don’t have access to your old SIM, simply choose Face Authentication during verification. This lets you continue without the old number.
Why do I need to enter my old number again?
Poppo Live asks for your old number to confirm that it’s really your account. This helps prevent unauthorized changes.
I didn’t receive the verification code. What should I do?
Make sure your network is active and check if the number you entered is correct. You can also try requesting the code again or checking WhatsApp if your account was linked to it.
How long does it take to update my phone number?
It usually updates instantly. Once you enter the new number and verify it, the change is applied right away.
Is it safe to change my number on Poppo Live?
Yes, it’s completely safe. The app uses verification codes and authentication steps to make sure your account stays secure.
Can I change my Poppo number multiple times?
Yes, you can update your number again if needed. Just follow the same steps each time.
What if Face Authentication doesn’t work?
Try again in good lighting and make sure your camera is clean. If it still doesn’t work, contact Poppo Live support for help.
Will changing my number affect my coins or account data?
No, your coins, level, gifts, and account details remain the same. Only your contact number changes.
